The world's first conversational CRM

Kommo comes equipped with dozens of features to empower your team to sell more effectively — from unified messenger inboxes to no-code bots and AI that works around the clock.

Every client at your fingertips — pick a view

Pipeline viewBoard-style stages for every deal

CRM & Sales

Kommo CRM

The Messenger-Based CRM for Modern Sales Teams.

25K+

businesses in 109 countries

Products

Try Kommo free for 14 days

Test drive Kommo or book a product demo with the team

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Product overview

The world's first conversational CRM

Kommo comes equipped with dozens of features to empower your team to sell more effectively — from unified messenger inboxes to no-code bots and AI that works around the clock.

Every client at your fingertips — pick a view

Pipeline viewBoard-style stages for every deal

Get the big picture

On one screen, the pipeline delivers a bird's-eye view of your whole sales process in action. Pinpoint the progress of every client, preview task statuses, and monitor your overall sales health.

Plug in chat apps

Juggle multiple conversations effortlessly in the inbox. Connect your favourite channels and integrations — every conversation feeds into one CRM.

+ More

Get context fast

View your entire history with a client in one profile: chat conversations, emails, notes, teammate feedback, tasks, and more.

AI that delivers

Closing deals is easier with Kommo's AI agent — instant FAQ responses, product recommendations, and guidance toward a purchase, 24/7.

No-code Salesbot

Create bots that are more than chat assistants — they can greet clients, gather data, nurture with follow-ups, and automate repetitive steps without writing code.

Messaging campaigns

Keep potential and existing clients engaged after the conversation ends with broadcast messages on WhatsApp and other messengers — pairs perfectly with Salesbot.

Easy automation

Reclaim hours spent on repetitive chores. Automated workflows for data entry, lead assignment, and task setting can be set up in just a few clicks.

Plus, even more

Tasks

Set reminders in client profiles and manage your calendar

Team chat

Chat with colleagues privately, in groups, or inside client profiles

Analytics

Track performance with real-time reports and customizable dashboards

Web forms

Design forms that feed leads straight into your pipeline

Chat button

Customize a multi-messenger chat button for your website

Integrations

100+ apps plug into Kommo to make your workflow seamless

25K+

businesses in 109 countries

25,000+ businesses in 109 countries

Trusted by

Why Kommo CRM

Why choose
Kommo CRM?

Here's why thousands of Indian businesses trust Kommo CRM — and why Crozsi recommends it.

Built for messaging — where Indian sales happens

Most Indian sales teams run on WhatsApp. Kommo connects directly to WhatsApp Business, Instagram DMs, Telegram, email and more — bringing every conversation into one CRM pipeline without switching apps.

Visual pipeline that actually gets used

Kommo's drag-and-drop pipeline is intuitive enough that sales teams adopt it without training. Deals move through stages visually, follow-ups are automated, and nothing falls through the cracks.

AI-powered sales assistant

Kommo's built-in AI can draft replies, summarise conversation history, suggest next steps and auto-fill deal details — reducing admin work so your team can focus on closing.

Automation without complexity

Build automated follow-up sequences, trigger messages based on deal stage, assign leads to team members automatically, and create chatbots — all without code or expensive integrations.

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Prices in INR per user/month

Select a billing term to update all plan prices below

CRM

Kommo Base

For small teams — access AI essentials for simple workflows.

₹1,428

per user/month · 6 Mo

Upgrade to Pro

Unlimited WhatsApp numbers, up to 50 AI agents, booking workflows, and sales analytics.

See Kommo Pro →

Leads per user: 2,500WhatsApp numbers: 1 included (+1 per additional user)

Request quote

View details →

CRM

Kommo Advanced

For growing teams — automate chats with smarter AI tools.

₹2,380

per user/month · 6 Mo

Upgrade to Pro

Unlimited WhatsApp numbers, up to 50 AI agents, booking workflows, and sales analytics.

See Kommo Pro →

Leads per user: 5,000WhatsApp numbers: 3 included (more per user after limit)

CRM

For mature teams — scale higher with advanced AI automation.

₹4,285

per user/month · 6 Mo

Leads per user: 10,000WhatsApp numbers: Unlimited

CRM

Custom AI CRM with top-grade security, control and support.

Custom

Contact sales for a quote

Plan type: Custom — tailored to your organisationSecurity & control: Top-grade security, custom roles and permissions

Request quote

View details →

Kommo ProMost popular

For mature teams — scale higher with advanced AI automation.

Request quote View details

Why teams choose Pro

The advantage of this tariff over other pricing plans:

Massive communication

Handle DMs, broadcasts, and high-volume conversations across multiple channels.

Booking workflows

Automate scheduling, availability, and follow-ups without manual coordination.

Revenue-focused growth

Track ROI, optimize campaigns, and uncover lost revenue opportunities.

Multi-location businesses

Run separate AI agents, channels, and workflows across teams or branches.

FAQ

Frequently asked questions

Common questions about Kommo CRM products, plans and purchasing. Contact Crozsi for a personalised recommendation.

What Kommo plan should I choose?

The right Kommo plan depends on your team size, sales complexity, and how much AI automation you need.

Base is ideal for small teams getting started with AI-powered CRM essentials.
Advanced works best for growing teams that need more automation and smarter workflows.
Pro is designed for teams that want advanced AI automation, deeper insights, and scalable sales processes.
Enterprise is built for large organizations that require custom AI capabilities, enhanced security, and dedicated support.

If you're unsure, contact Crozsi for plan recommendations based on your workflow, or ask about trial options to see which plan fits your team best.

Can I pay for Kommo monthly?

Monthly payment is not currently available. The minimum subscription period is 6 months.

Are there additional costs?

Kommo does not charge any mandatory extra fees. Your plan price covers all core features included in your subscription. Optional additional costs may apply only if you choose to:

Use paid third-party integrations or external services
Increase your Kommo AI credits beyond what's included in your plan

You stay in full control of these upgrades, and they're only added if and when you need them.

If I cancel my subscription, can I get a refund?

You can cancel your subscription at any time. However, the cancellation will take effect at the end of your current billing cycle, and you will continue to have access until then. Read more in our refund policy

Which features are available during my trial?

During the 14-day trial period, you get full access to all Kommo features. The only restriction is that media storage is limited to 10GB.

Can I add users to my account for free?

You can add both paid and free users. Paid members can move freely through your Kommo account, using any account features that you have given them access to use.

Free users have limited rights: they can view and chat within the client profiles that have been specifically shared with them.

Which plan lets me connect and use messenger apps?

You only need a Base plan to integrate all your messengers and more than 100 other integrations on Kommo's marketplace.

What currency can I pay in?

Kommo bills in USD. Through Crozsi, Indian businesses receive GST-compliant invoicing in INR based on the prevailing exchange rate at the time of purchase.

What payment methods does Kommo support?

You can pay via bank transfer (NEFT/RTGS), UPI, or card through Crozsi. Kommo also supports PayPal for direct subscriptions.

Does everyone on the account need to have the same plan?

Every user on the account needs to be on the same plan.

If I buy more seats, will that increase my AI credits?

Yes. Each plan includes a different number of credits per seat. For example, on the Pro plan each seat grants 2,250 credits — so an account with 3 seats receives 2,250 × 3 = 6,750 credits.

How many AI credits do I get each month?

Credits are allocated based on your plan and multiplied by the number of seats on your account. For the Base plan you get 750 credits per seat; Advanced, 1,250; and Pro, 2,250. Credits renew monthly on your billing date.

Do unused credits roll over to the next month?

No. Credits reset on your billing date each month, and unused credits do not carry over.

What happens if I run out of AI credits?

You can upgrade your Kommo plan, add more seats, or purchase additional Kommo AI credit packages at any time to continue using AI features without interruption. Purchasing additional AI credits is usually the most cost-effective option.

Kommo CRM

Try Kommo free for 14 days